shipping & returns
shipping policy
Please allow up to 48 business hours for orders to be processed. Once the order is processed you will receive a email confirmation. Orders should ship within 48 hours once you have completed your payment. You will also receive an additional email from our fulfillment team on the progress of your order and tracking details
We offer Free Shipping for Monthly Subscription Orders
United States
Transit time: 3-5 business days once shipped
Couriers: USPS Tracked
Ground Shipping starting at $5.95 depending on the total weight of the package
Canada
Transit time: 3-5 business days once shipped
Couriers: USPS Tracked
Ground Shipping starting at $7.95 depending on the total weight of the package
UK
Transit time: 3-5 business days once shipped
Couriers: USPS Tracked
Ground Shipping starting at $10.95 depending on the total weight of the package
EU
Transit time: 4-8 business days once shipped
Couriers: USPS Tracked
Ground Shipping starting at $10.95 depending on the total weight of the package
Australia
Transit time: 8-14 business days once shipped
Couriers: USPS Tracked
Ground Shipping starting at $15.95 depending on the total weight of the package
International
Transit time: 8-14 business days once shipped
Couriers: USPS Tracked
Ground Shipping starting at $15.95 depending on the total weight of the package
Certain countries may have different prices as well as sales tax. Shipping quote will be provided upon checkout
return & exchange policy
The best way we can, not only show you that we are a company that you can trust, but show you that you can also believe that we treat everyone the way that want to be treated. We believe in loyalty and taking care of our customers. At OneLove Be Beautiful LLC, we will give you 30 days from the date the item is delivered to fall in love with our products.
1. All unused items, that are still in the original package and not opened are eligible for a refund within 30 days of purchase. The refund will be issued back to the original method of payment. We do no retain payment details. Our payment system will simply issue the refund back to you. Or you can choose to get a gift card.
2. Any items that have been used, opened, or or look to be tampered with are not eligible for a return or refund. A photo request will be requested to research the issue and determine what solution we can offer you. We can look into a exchange or replacement of the item you purchased.
3. At our discretion we may offer a one-time complimentary item at the value of the returning item should there have been an error on our part.
4. If you suspect there was a defect, photos will be required for replacement. We are not responsible for any allergic reactions. We will provide the description of each item.
5.If your package is lost or damaged in transit please contact us and submit a request and we will be happy to take care of you.
OneLove Be Beautiful, reserves the right to refuse any return or exchanges. If we deem there is a pattern of abuse of our policies we will discontinue the services.